Privacy Policy

Last Updated: February 20, 2026
Effective Date: February 20, 2026

This Privacy Policy describes how Glacier21 (“we,” “us,” “our”), operating WalletWhitePages.com (the “Service”), collects, uses, shares, and protects your personal information. By accessing or using the Service, you consent to the practices described in this Privacy Policy.

1. Information We Collect

1.1 Information You Provide Directly

We collect information that you voluntarily provide when you:

Create an Account: Name, email address, and password.
Subscribe to a Plan: Payment information (processed securely by Stripe; we do not store full credit card numbers), billing address, and transaction details.
Purchase a Report: Email address and payment details for one-time purchases, including guest checkouts.
Submit a Scam Report: The wallet address, description, evidence, and your contact information if provided.
Contact Us: Any information you include in emails or support requests.
Set Up Monitoring Alerts: Wallet addresses you choose to monitor.

1.2 Information Collected Automatically

When you access or use the Service, we automatically collect certain information, including:

Usage Data: Pages visited, searches performed, features used, time spent on pages, referring URLs, and click patterns.
Device Information: Browser type and version, operating system, device type, screen resolution, and language preferences.
Location Data: Approximate geographic location derived from your IP address.
Log Data: IP address, access times, error logs, and server request details.

1.3 Information from Third-Party Analytics

We use third-party analytics services, including but not limited to:

Google Analytics (GA4): Collects anonymized usage data including page views, session duration, traffic sources, user demographics, and behavioral patterns. Google Analytics may use cookies and similar technologies to collect and analyze information about your use of the Service. For more information, see Google’s Privacy Policy.

These tools help us understand how visitors interact with our Service so we can improve it.

1.4 Cookies and Similar Technologies

We use cookies, local storage, and similar technologies to:

Maintain your authenticated session and preferences.
Remember your login state across visits.
Analyze traffic and usage patterns.
Prevent fraud and abuse.

You can control cookies through your browser settings, but disabling them may limit certain functionality of the Service.

2. How We Use Your Information

We use the information we collect for the following purposes:

Providing the Service: To operate, maintain, and deliver the features and functionality of WalletWhitePages, including wallet lookups, intelligence reports, and monitoring alerts.
Account Management: To create and manage your account, process transactions, and provide customer support.
Transactional Communications: To send you emails related to your account, including email verification, password resets, purchase confirmations, subscription updates, credit refills, payment failure notices, and monitoring alert notifications.
Security and Fraud Prevention: To detect, prevent, and address fraud, abuse, security risks, and technical issues, including blocking disposable email addresses.
Analytics and Improvement: To analyze usage trends, measure the effectiveness of features, and improve the Service.
Legal Compliance: To comply with applicable laws, regulations, legal processes, or enforceable governmental requests.

3. How We Share Your Information

We do not sell your personal information. We may share your information in the following limited circumstances:

Payment Processors: We use Stripe to process payments. Stripe receives your payment information directly and is governed by its own Privacy Policy.
Cloud Service Providers: We use Amazon Web Services (AWS) for hosting, data storage, and email delivery (via Amazon SES). Data is processed in accordance with AWS’s Privacy Policy.
Analytics Providers: Anonymized and aggregated usage data is shared with Google Analytics as described above.
Legal Requirements: We may disclose information if required to do so by law, regulation, legal process, or governmental request, or to protect the rights, property, or safety of Glacier21, our users, or others.
Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.

4. Data Storage and Security

Your data is stored on secure servers operated by Amazon Web Services (AWS) in the United States. We implement industry-standard security measures to protect your information, including:

Encryption of data in transit (TLS/SSL).
Secure password hashing using bcrypt.
Access controls and authentication for administrative systems.
Rate limiting and abuse prevention mechanisms.

While we take reasonable measures to protect your information, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security.

5. Data Retention

We retain your personal information for as long as your account is active or as needed to provide you with the Service. We may also retain certain information as necessary to:

Comply with legal obligations.
Resolve disputes and enforce agreements.
Maintain security and prevent fraud.
Fulfill legitimate business purposes.

If you request deletion of your account, we will remove your personal data within a reasonable timeframe, except where retention is required by law or for legitimate business purposes as described above.

6. Your Rights and Choices

Depending on your jurisdiction, you may have certain rights regarding your personal information:

Access: You may request a copy of the personal information we hold about you.
Correction: You may request that we correct inaccurate or incomplete information.
Deletion: You may request that we delete your personal information, subject to certain exceptions.
Opt-Out of Communications: You may manage your email notification preferences from your account dashboard. Note that you cannot opt out of essential transactional emails (e.g., password resets, payment confirmations).
Cookie Controls: You may adjust your browser settings to refuse cookies or alert you when cookies are being sent.
Google Analytics Opt-Out: You may opt out of Google Analytics tracking by installing the Google Analytics Opt-out Browser Add-on.

To exercise any of these rights, please contact us at the email address provided below.

7. California Privacy Rights (CCPA)

If you are a California resident, the California Consumer Privacy Act (CCPA) provides you with additional rights, including:

The right to know what personal information is being collected about you.
The right to know whether your personal information is sold or disclosed and to whom.
The right to say no to the sale of personal information (we do not sell your data).
The right to request deletion of your personal information.
The right to equal service and price, even if you exercise your privacy rights.

8. International Users (GDPR)

If you are located in the European Economic Area (EEA), United Kingdom, or Switzerland, you have additional rights under the General Data Protection Regulation (GDPR), including:

The right to access, rectify, or erase your personal data.
The right to restrict or object to processing.
The right to data portability.
The right to withdraw consent at any time.
The right to lodge a complaint with a supervisory authority.

Our legal bases for processing your personal data include: performance of a contract (providing the Service), legitimate interests (security, analytics, improvement), compliance with legal obligations, and your consent where applicable.

9. Children’s Privacy

The Service is not intended for use by individuals under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that we have collected personal information from a child under 18, we will take steps to delete that information promptly. If you believe a child has provided us with personal information, please contact us immediately.

10. Third-Party Links

The Service may contain links to third-party websites, services, or resources. We are not responsible for the privacy practices or content of these third parties. We encourage you to review the privacy policies of any third-party services you access through our Service.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technologies, legal requirements, or other factors. We will notify you of material changes by posting the updated policy on this page with a revised “Last Updated” date. Your continued use of the Service after any changes constitutes acceptance of the updated Privacy Policy.

12. Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:

Glacier21
Email: Ren@glacier21.com